The Ritz-Carlton, Chicago Hotel, Chicago
About the Hotel
Located in the vibrant Magnificent Mile district, The Ritz-Carlton, Chicago serves as a prominent hub for travelers seeking luxury and cultural experiences. This hotel blends contemporary design with a rich heritage, inspired by the city's notable steel skyline and industrial innovation. Guests are afforded exceptional service and amenities that reflect Chicago's culinary and artistic diversity. The property features a range of facilities, making it an ideal base for exploring iconic attractions such as Navy Pier and Millennium Park.
Location
Situated in the heart of Chicago, The Ritz-Carlton is steps away from numerous attractions, including Water Tower Place and the Museum of Contemporary Art. The hotel is well-connected to public transportation options, allowing guests to easily explore the city. Major highways and the airport are accessible within a short drive, enhancing the convenience for travelers. The location not only provides access to cultural landmarks but also to what Chicago has to offer in shopping and dining.
Rooms
Accommodations include one and two-bedroom luxury apartments featuring breathtaking views of the city and Lake Michigan. Guests can expect to find a blend of comfort and sophistication with plush furnishings and modern amenities. Each room offers large windows providing natural light and a selection of thoughtful details such as complimentary bathrobes and a marble bathroom. The spacious suites also include living areas and dining spaces designed for relaxation and entertaining.
Eat & Drink
Dining at The Ritz-Carlton, Chicago begins with Torali, an Italian steakhouse known for its handmade pastas and dry-aged meats. The Café provides a casual dining experience, serving specialty coffees, pastries, and light meals in a greenhouse-inspired setting. Guests can also enjoy the Rooftop at Torali, which features cocktails and shared plates with stunning views of the Magnificent Mile. The culinary offerings are complemented by a catering team focused on local ingredients and diverse cultural influences.
Leisure & Business
The hotel offers comprehensive leisure and business facilities, including a full-service spa and an expansive fitness center with lake views. The spa provides a variety of treatments, such as massages and facials, utilizing high-quality products. For business needs, the hotel boasts 35,000 square feet of meeting space, including Chicago's largest luxury ballroom, capable of hosting up to 1,200 guests. Personalized service is available for both corporate events and social celebrations.
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Leisure/ TV room
- Spa & wellness center
- Steam room
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Upon check-in, the rooms were great with super comfortable beds, although mine wasn't ready. The hotel is conveniently facing Lake Michigan, offering a scenic view. The staff is attentive and personable, ensuring a personalized experience. The location is prime for exploring Chicago, perfect for shopping on Michigan Ave and strolling along the lakeshore. Dining at Torali's was amazing with prompt service. The facilities are top-notch, providing a comfortable stay overall.
Upon early check-in at 2 pm, my adult daughter and I had a room that overlooked the lake and was very comfortable. The furniture, window treatments, and doors added to the cozy ambiance. The hotel staff spoke in an unusual manner but were quick to offer apologies and assistance. The location required changing elevators, which wasn't inviting, but the hotel's ideal position and room size were ideal for my work trip to Chicago. The dining experience included a slight delay in room service, but the bread toasts were satisfying. Overall, a mixed experience with highlights and areas for improvement.
I was blown away by the stunning views of the city from our room on the higher floors, it really made our stay special. The room was so swanky, I couldn't believe how beautiful it was. However, considering the price, I expected nothing less. Overall, the rooms are stunning.
The hotel offers superb rooms with great views and big screen TVs, although they are a bit outdated compared to other top hotels nearby. The service is friendly and helpful overall, with some room for improvement in staff training. The location is prime, within walking distance to many attractions and shopping areas. The dining experience was satisfactory, meeting expectations. Overall, a pleasant stay with room for enhancement.
My stay at the hotel was truly fantastic! The rooms were spacious and filled with light, and I was welcomed with a bottle of chilled prosecco, chocolate-covered strawberries, and a lovely card, making me feel special right away. Everything was very clean, and the location was convenient for exploring Chicago. However, the dining experience was slightly delayed, and the price could be a bit high for some travelers.