The Ritz-Carlton, Chicago Hotel, Chicago
About the Hotel
The Ritz-Carlton, Chicago offers a luxurious experience in the heart of the Magnificent Mile with state-of-the-art amenities including a spa and fitness center. This 5-star hotel features an Italian steakhouse, the renowned Torali, and multiple bars including the
Rooms & Amenities
Accommodations at The Ritz-Carlton, Chicago feature
Dining Options
Dining at this Chicago hotel begins with Torali, a
Leisure & Recreation
Leisure facilities include the
Business & Transportation
With over
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Yoga class
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Beach umbrellas
- Leisure/ TV room
- Spa & wellness center
- Steam room
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
Upon check-in, the rooms were great with super comfortable beds, although mine wasn't ready. The hotel is conveniently facing Lake Michigan, offering a scenic view. The staff is attentive and personable, ensuring a personalized experience. The location is prime for exploring Chicago, perfect for shopping on Michigan Ave and strolling along the lakeshore. Dining at Torali's was amazing with prompt service. The facilities are top-notch, providing a comfortable stay overall.
Upon early check-in at 2 pm, my adult daughter and I had a room that overlooked the lake and was very comfortable. The furniture, window treatments, and doors added to the cozy ambiance. The hotel staff spoke in an unusual manner but were quick to offer apologies and assistance. The location required changing elevators, which wasn't inviting, but the hotel's ideal position and room size were ideal for my work trip to Chicago. The dining experience included a slight delay in room service, but the bread toasts were satisfying. Overall, a mixed experience with highlights and areas for improvement.
I was blown away by the stunning views of the city from our room on the higher floors, it really made our stay special. The room was so swanky, I couldn't believe how beautiful it was. However, considering the price, I expected nothing less. Overall, the rooms are stunning.
The hotel offers superb rooms with great views and big screen TVs, although they are a bit outdated compared to other top hotels nearby. The service is friendly and helpful overall, with some room for improvement in staff training. The location is prime, within walking distance to many attractions and shopping areas. The dining experience was satisfactory, meeting expectations. Overall, a pleasant stay with room for enhancement.
My stay at the hotel was truly fantastic! The rooms were spacious and filled with light, and I was welcomed with a bottle of chilled prosecco, chocolate-covered strawberries, and a lovely card, making me feel special right away. Everything was very clean, and the location was convenient for exploring Chicago. However, the dining experience was slightly delayed, and the price could be a bit high for some travelers.